• Hello Alford LLC

Enhanced Safety Protocols


2020 has certainly turned out to be quite different than of us could have ever possibly imagined. These are difficult times in varying degrees for everyone, and we hope that you are staying safe, staying healthy and most importantly staying sanitized.


Here at Hello Alford Cleaning & Towel Concierge, we've also been learning to adapt to the times. We assure you that we are taking every precaution to prevent the spread of COVID-19. Keeping our team members and customers healthy and safe is our #1 priority.


We have implemented new and enhanced safety protocols that we'll like to share with you.

These trainings include:

  • Proper personal protective equipment (PPE) usage

  • Safety protocols for social distancing

  • Enhanced disinfection services

  • New disinfecting product usage


Hello Alford team members understand the recommended hand hygiene and the proper way to remove personal protective equipment (PPE) correctly.

Team member PPE includes:

  • Disposable Gloves

  • Mask

  • Hand Sanitizer


Our team members have been trained on the process for disinfecting high-touch areas, along with the dwell-time needed to effectively kill germs. Supplies are replenished at the end of the day while wearing proper PPE, and the areas are disinfected afterward.


If you have special instructions for cleaning, you can provide details to us over the phone by calling us at 704-981-1816, or you can leave a note inside your salon suite with any special requests. We hope that you and your salon business have implemented new protocols as well. Whatever we can do to accommodate any additional requests to help keep your salon suite and clientele healthy, we would be happy to discuss. Stay well, and please reach out if there’s anything we can do!



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